The way to reach us is email: support@klipsend.com. Klipsend is made by Bytrix Labs, a sole proprietorship based in India.
Tell us what you were doing and what went wrong. It helps to include the email address you sign in with, your Mac model and macOS version, and the share link if it's about a shared video.
Payments are handled by Polar, our merchant of record, and your receipt comes from them. For a refund, email us within 14 days of buying — see the refund policy.
To ask what we hold about you, or to delete your account, email privacy@klipsend.com. Our privacy policy explains what we collect.